Core credit returns will be accepted within 30 days of original purchase. After 30 day core credit refunds will be at the discretion of SUPERIOR DIESEL USA.
To return your product core for credit, EMAIL superiorfleet18@gmail.com with your info and order number and we will email you with an RMA number and detailed return instructions. Please wait for shipment instructions before shipping any cores, many cores will be sent directly to the manufacturer.
SUPERIOR DIESEL USA recommends using a carrier that provides package tracking to ensure your product gets back safely and quickly. You will not be reimbursed for shipping costs incurred in shipping the core. The credit card used for the purchase of the product giving rise to the core return will be credited with the core’s original invoiced value after inspection.
Please drain all fluids, if any, from the core. The core returned must be a like-for-like make, model, type and part number. Cores will not be accepted from a salvage or junkyard. Cores that have been disassembled or have missing and/or damaged major components will not receive full core credit.